Privacy Policy
Effective date: [CONFIRM ADOPTION DATE]. The previously published version of this Privacy Policy stated that it was effective as of November 14, 2023.
How This Policy Relates to Earlier Notices
This Privacy Policy replaces any privacy policy that was previously delivered to you or that previously appeared on the cashinreach.com website, in any transaction agreement, or in any other document delivered to you. If this Privacy Policy conflicts with any other policy delivered to you, this Privacy Policy controls.
Our Commitment
cashinreach.com is committed to protecting the privacy of the personally identifiable information ("PII") of visitors to our website. This policy describes our online information practices and the choices you have about how your information is used on this website.
Your Agreement to This Policy
cashinreach.com is not intended for use by consumers under the age of 18.
When you use the cashinreach.com website and take part in any of its infomediary services, you consent to and accept the terms of this Privacy Policy. If you do not agree with this Privacy Policy, or if you are not at least 18 years old, please do not use the cashinreach.com website or participate in our services.
We may update this Privacy Policy from time to time so that visitors receive the most accurate information, and we will revise it to reflect any material change in our practices. We encourage you to read this Privacy Policy carefully each time you use cashinreach.com or participate in any of our infomediary services.
Who We Are and What We Do
This website offers an infomediary service that will attempt to connect you with independent, third-party lenders and financial service providers who may secure a loan for you.
cashinreach.com compiles and organizes contact information and sends it to lenders on behalf of individual consumers who have affirmatively asked to be contacted by a representative of a product or service business. To market its website and/or services to consumers interested in using them, cashinreach.com may use third-party affiliates and a variety of advertising methods.
The operator of this website is a marketer that is compensated for its services as described in our Marketing Disclosure. The operator does not endorse or recommend any lender on or through this website. By using cashinreach.com, you consent to our company's use of your PII for these purposes.
The owner and operator of cashinreach.com is not a lender, does not broker loans, and does not make credit decisions or set loan terms.
Our service will attempt to connect you with third-party lenders who may offer you a loan. Submitting a loan request on cashinreach.com does not guarantee that you will be connected with an independent lender or that you will be approved for a loan or personal loan. cashinreach.com makes no warranty, guarantee, or representation that you will be able to qualify for or obtain a loan.
Information We Collect
Personally Identifiable Information
Our website collects certain PII when you submit a loan request or otherwise choose to give us PII — for example, your name, email address, phone number, address, or Social Security number.
PII means any information that can be used to identify a particular person. It includes, without limitation, first and last name, address, telephone number, ZIP code, Social Security number, date of birth, driver's license, and/or email address.
We may also use your PII to contact you about issues relating to your use of the website. For record-keeping purposes, we will store your PII in a secure manner for a commercially reasonable period of time.
Non-Personally Identifiable Information
When you visit the website, it may also collect certain information that does not identify you personally. This includes, without limitation, the type of browser and operating system you use and the domain name of your internet service provider.
We use this non-PII to improve the website's design and functionality and to personalize your experience. We may also use it in aggregate form to analyze how the website is used.
How We Use Your Information
cashinreach.com collects the information you affirmatively provide on our website. When you supply the information required by our loan request form, you give express permission to be contacted by cashinreach.com or by our reputable and trusted network of third-party lenders who may secure a loan for you.
We may share the contact information you submit with our trusted network of independent, third-party lenders. cashinreach.com may also share the basic information you provide — including your name, phone number, and email address — with one of our business partners or affiliates. An "affiliate company" is a company under legal contract with cashinreach.com to perform certain services.
The ways we may use information you provide to cashinreach.com include, but are not limited to, the following:
- Connecting you with lenders for the express purpose of delivering the product or service you requested, such as a short-term loan.
- Sending you periodic communications about our products and services and/or those of one of our trusted third-party business partners.
- Improving our customer service and the overall website experience for consumers.
Your email address will be shared only with our preferred mailing partner, for the purpose of sending third-party promotional email communications.
Sharing With Trusted Affiliates
cashinreach.com will never sell, trade, or otherwise transfer PII to outside, unaffiliated parties.
We may share the information you give us with trusted third-party lenders in our network, business partners, and affiliates in order to operate our website, provide our infomediary services to consumers, or fulfill your loan requests.
cashinreach.com reserves the right to disclose your PII as required by law and when our company believes disclosure is necessary to protect our rights and/or to comply with a judicial order or legal process served on our website.
Links to Third-Party Websites
At our discretion, cashinreach.com may include links to websites of independent third parties, or to third-party products and/or services, including the website of a lender you may be connected with.
cashinreach.com is not responsible for the privacy practices of third-party websites. When you leave cashinreach.com, we strongly encourage you to read the privacy policy of every website you visit, including the privacy practices and terms and conditions of any lender's website.
This Privacy Policy applies only to cashinreach.com. Third-party websites have their own, independent privacy practices, and we have no responsibility or liability for the content or activities of those linked sites.
Cookies, Pixel Tags, and Similar Technologies
How Automated Collection Works
When you use this website, we may collect certain information automatically or electronically using technologies such as cookies, pixel tags, web beacons, browser analysis tools, and web server logs. As you use the website, your browser communicates with servers we operate to coordinate and record your interactions and to fulfill your requests for services and information.
Information from cookies and related technology is stored in web server logs and in web cookies kept on your computer, which your computer then sends back to us.
Cookies
A "cookie" is a small amount of information that a web server sends to your browser. It stores information about your account, your preferences, and your use of the website.
Cookies let us recognize you when you return and track and target your interests so we can provide a customized experience. They also help us detect certain types of fraud.
Some cookies are temporary; others may be set to last longer. We use persistent cookies for several purposes, such as retrieving certain information you provided earlier and storing your preferences.
You can change your browser settings to accept or reject all cookies or to notify you when a cookie is set.
Pixel Tags and Web Beacons
Pixel tags and web beacons are tiny graphic images placed on web pages or in emails that let us determine whether you have taken specific actions. When you open those pages or email messages, the pixel tags and web beacons notify us of that action. These tools let us measure responses to our communications and improve our website.
Types of Information Collected Automatically
We collect many different types of information through cookies and other technologies. For example, we may collect your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone of your device.
We may also collect the Internet Protocol (IP) address of the device you use to interact with the website. An IP address is a unique identifier a device uses to identify itself and communicate on the internet.
In many cases, the information we collect with cookies and other tools is used in non-identifiable ways, without any reference to PII. For example, we use information about website users to optimize the website and to understand its traffic and usage patterns.
Calls, Text Messages, and the Telephone Consumer Protection Act (TCPA)
You agree that by submitting your information and telephone number on our website, you are providing express written consent and agree to receive telemarketing calls, auto-dialed calls, pre-recorded calls, text messages ("SMS Messages"), from us and our designated third-party advertisers and service providers, including but not limited to cashinreach.com. Your consent is not required to submit a request or purchase any goods or services.
Our website strives to remain in full compliance with the provisions of the Telephone Consumer Protection Act (TCPA) and therefore, we do not call, send SMS messages, or send voicemails to any consumer without the consumer's prior express consent.
Standard data and messaging rates apply to all SMS correspondence, and all charges are billed by, and payable to, your mobile service provider. You also represent that you are the owner or an authorized user of the wireless device on which messages will be received.
SMS message services are provided on an "AS IS" basis, and we do not guarantee that your use of the SMS service will be secure or error-free.
You may opt out of the SMS service at any time by replying "STOP" or "OPT-OUT" to a text message you have received, or by clicking the opt-out link in a text message you have received.
Even if your mobile telephone number is listed on a federal or state Do-Not-Call registry, we retain the right to contact you by SMS Messages once you have provided express written consent.
Cash in Reach SMS Alerts & Reminders: SMS Terms & Conditions
- Programs: You can sign up for an SMS alert to receive a one-time message containing a secure link to your request and additional offers. Alternatively, you can sign up for SMS Alerts and receive recurring monthly messages with additional offers.
- Message frequency: Depending on the program you opt into, you will receive either a one-time text message or recurring monthly messages.
- To opt out: Text the word STOP to the short code provided, or click the opt-out link in the message, at any time.
- For help: Text the word HELP.
- Charges: Message and Data Rates May Apply.
- Additional support: support@mapledocuments.com
- Carriers: This service is available on all Supported U.S. Carriers.
- Delivery: Messages may be delayed or undelivered for a variety of reasons. Client, carriers (including, but not limited to, T-Mobile), and any service providers Client uses to send messages are not liable for delayed or undelivered messages.
"Do Not Track" Signals — Information for California Residents
California Assembly Bill 370, which amended the California Online Privacy Protection Act in 2013, requires operators of commercial websites such as cashinreach.com to disclose (1) how the website responds to "Do Not Track" signals, and (2) whether third parties collect PII about users when they visit the website. Our disclosures are as follows:
- cashinreach.com does not collect PII about consumers' online activities over time or across third-party websites.
- cashinreach.com does not honor "Do Not Track" signals. Consumers who use "Do Not Track" signals will still have access to our website.
- cashinreach.com never allows third parties to collect PII about an individual consumer's online activities over time and across different websites when that consumer uses our website.
California Online Privacy Protection Act Compliance
Our website has taken the necessary and substantial steps to remain in full compliance with the California Online Privacy Protection Act. Our company does not distribute your PII to outside, unaffiliated parties without your express, informed consent.
California Civil Code Section 1798.83, also known as S.B. 27, allows California residents to request certain information about our disclosures, if any, of PII to third parties for their own direct marketing purposes during the prior calendar year. To make that request, please contact us.
Additional Provisions for California Residents
Scope
These Provisions for California Residents ("Provisions") supplement, and do not limit in any way, the Privacy Policy above. They apply only to residents of the State of California ("CA Users"). We adopt these Provisions in compliance with the California Consumer Privacy Act of 2018 ("CCPA") and other applicable California privacy laws. Terms defined in the CCPA have the same meaning when used in these Provisions.
Accessibility
If you have a disability and would like to access these Provisions in an alternative format, you can contact us:
- By phone: +1-786-605-6210
- By email: support@mapledocuments.com
- By U.S. mail: Maple Documents, LLC, 7901 4th St N, STE 300, St. Petersburg, FL 33702, USA
Categories of Personal Information We Collect
We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular CA User or device ("personal information"). Within the last twelve (12) months, we have collected the following categories of personal information from CA Users:
| Category | Examples | Collected |
|---|---|---|
| A. Identifiers. | A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, telephone number, or other similar identifiers. | YES |
| B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | A name, signature, Social Security number, physical characteristics or description, postal address, telephone number, passport number, driver's license or State identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories. | YES |
| C. Protected classification characteristics under California or federal law. | Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). | YES |
| F. Internet or other similar network activity. | Browsing history, search history, information on a User's interaction with a website, application or advertisement. | YES |
| I. Professional or employment-related information. | Current or past job history or performance evaluations. | YES |
What Personal Information Does Not Include
- Publicly available information from government records.
- De-identified or aggregated User information.
- Information excluded from the CCPA's scope, such as:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA), or clinical trial data; and
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), the California Financial Information Privacy Act (FIPA), and the Driver's Privacy Protection Act of 1994.
Where We Get Personal Information
We obtain the categories of personal information marked "YES" above from the following categories of sources. The categories of personal information obtained from each source are shown in parentheses.
- Directly from CA Users — for example, through online registration forms that CA Users submit to us in connection with the products and/or services we offer through the Site. (Categories A, B, C, and I)
- Indirectly from CA Users — for example, through information we collect from CA Users while providing our products and/or services to them. (Categories A, B, C, F, and I)
- Directly and indirectly from activity on the Site — including the type of browser you use (e.g., Safari, Chrome, Internet Explorer), your IP address, the type of operating system you use (e.g., Windows or iOS), and the domain name of your internet service provider. We also obtain certain Site usage details and analytics that are collected automatically by us and by our third-party partners, such as Google® and Hotjar®. (Category F)
- From interactions on our social media accounts — when CA Users interact with us there, including by commenting on or liking our posts. (Category F)
- Directly from CA Users entering promotions — through online registration forms CA Users submit to enter a promotion or sweepstakes featured on the Site. (Categories A, B, C, and I)
- From third parties that interact with us in connection with the products and/or services we offer to CA Users — for example, third-party entities that help us send direct and electronic mail, remove duplicate information from CA User lists, analyze data, and provide marketing analysis. (Categories A, B, C, and I)
- From third-party data brokers or aggregators. (Categories A, B, C, and I)
- From publicly available sources, such as internet search engines. (Categories A, B, C, and I)
Your Right to Know
You can ask for access to the specific information we hold about you by sending an email with the subject line "CCPA Right to Know" to support@mapledocuments.com. After we verify your identity, we will send your information to you in an electronic format that makes it easy to transfer to other companies.
Your Right to Delete
You can ask us to delete your information by sending an email with the subject line "CCPA Right to Delete" to support@mapledocuments.com. Please identify the information you want deleted using the categories listed above. After we verify your identity, we will delete your information and confirm the deletion.
Children's Online Privacy Protection Act (COPPA) Compliance
cashinreach.com is not intended for use by anyone under the age of 18. We comply with the requirements of the Children's Online Privacy Protection Act (COPPA), and we do not knowingly collect any information from anyone under 13 years of age. Our website, products, and services are directed to people who are 18 years of age or older.
If we are notified that a user is not over the age of 18, our company will take immediate remedial steps to remove that individual from our user database.
How We Protect the Information You Provide
cashinreach.com takes the protection of consumer information seriously and has implemented a variety of security technologies and procedures to protect your personal information from unauthorized access, use, or disclosure. These include firewalls and 256-bit Secure Sockets Layer (SSL) protection.
If a security breach occurs, cashinreach.com will promptly notify affected consumers in a timely manner and will take all immediate and reasonable steps to remedy the breach.
Even with diligent protective measures and security technologies, the internet is never "security-proof." For that reason, we disclaim any liability for any injury resulting from a security breach that compromises your personal information.
Confidentiality and Security
cashinreach.com limits access to nonpublic personal information about you to employees who need that information to provide products and/or services to consumers. We maintain physical, electronic, and procedural safeguards that comply with federal standards to protect your nonpublic personal information from unauthorized access or use.
Keeping your information accurate is a shared responsibility. We ask consumers to tell us about any update to their records, and to contact us when information about them changes.
Opting In, Opting Out, and Unsubscribing
cashinreach.com, our affiliates, and our network of trusted lenders may contact you to promote and offer products and services that may interest you. Consumers who asked to be contacted through our website's online forms, or through any opt-in process run by our business partners and/or affiliates, may be contacted by email or telephone.
If you do not want to receive these emails, telephone solicitations, or other contact from our company or affiliate partners, you may unsubscribe or opt out at any time, with no questions asked, using either of these methods:
- Visit our Unsubscribe Page.
- Email remove@lend-afriend.com with the words "Unsubscribe" or "Opt-Out" in the subject line to opt out of future communications.
Once we receive your request, we will locate the contact information you provided to our company and immediately remove it from our database and mailing lists.
Gramm-Leach-Bliley Act Compliance
This Privacy Policy serves as your initial customer relationship notice and annual "privacy notice" as defined under the Gramm-Leach-Bliley Act, 15 U.S.C. 6802 (the "GLB Act").
If you would like to opt out of the disclosure of your PII to any third party for advertising or marketing purposes, please unsubscribe by following the steps in the "Opting In, Opting Out, and Unsubscribing" section above.
Contact Information
Website operator: Maple Documents, LLC
Registered address: 7901 4th St N, STE 300, St. Petersburg, FL 33702, USA
Phone: +1-786-605-6210
Email: support@mapledocuments.com
You can also reach us through our Contact Us page.